Customer Relationship Management

Do you want to automate your marketing, sales, and customer service processes with our CRM services?

At ValueCoders, we provide reliable CRM development services to help businesses keep track of customers, their purchase history, and contact information.

Our solutions enable you to send targeted marketing materials more easily and follow up with customers after a sale, resulting in significant cost savings and improved customer satisfaction.

Our expertise in building customized CRM solutions can help you increase your ROI and get more out of your investment.

  • 650+ Development Experts
  • 97% Client Retention
  • 4200+ Successful Projects
  • Top 1% Development Talent

 

James Kelly

Co-founder, Miracle Choice

Judith Mueller

Executive Director, Mueller Health Foundation

Mohammed Mirza

Director, LOCALMASTERCHEFS LTD

Trusted by startups
and Fortune 500 companies

CRM Development Services We Offer

We have the experience and expertise regarding CRM development. We have a proven track record of delivering custom CRM development services, so you can rest assured that your project is in good hands.

CRM Consulting

We cover CRM projects and process consulting. Project consulting helps organizations with the implementation and management of CRM projects. Our process consulting focuses on the processes and workflows involved in CRM.

CRM Implementation

We install, configure, and customize a customer relationship management (CRM) system for a business through CRM implementation. Our CRM implementation improves customer service by automating and streamlining sales, marketing, and customer support processes.

Custom CRM Development

CRM development involves business analysis, end-to-end evolutionary development, and testing. It enables businesses to control their customer interactions, sales, and marketing. Our custom CRM development includes several steps, from business analysis to testing.

CRM Testing

CRM testing involves functionality, integrations, performance, usability, and security testing. We test all aspects of a CRM system to ensure its effectiveness and reliability. Our CRM testing involves verifying that a CRM system is working as expected.

CRM Support and Evolution

Our CRM Support and Evolution involve data administration, system monitoring, troubleshooting, and system evolution. We monitor the CRM system to ensure that the system is always up and running and resolve any issues with the CRM system.

CRM Campaign Management

Our CRM campaign management usually involves designing, executing, and monitoring marketing campaigns using a CRM system. Under this, we create target lists, build marketing messages, send out email blasts, track response rates, and analyze campaign results.

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Get free consultation and let us know your project idea to turn it into an amazing digital product.

ValueCoders Helps Align CRM With Your Business

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We are the experts in aligning intelligent CRMs with your business to help you automate and manage your sales and marketing efforts. By automating these processes, you’ll save time and increase efficiency. You’ll have access to comprehensive reports that provide insights into your marketing and sales performance.

You can have the following benefits by joining hands with ValueCoders:

  • Up to 70% less manual effort
  • Significant increase in ROI
  • Increase customer satisfaction
  • IP-rights protection
  • Smooth communication
  • Best development practices
  • On-time delivery
  • ISO 9001:2015 certified processes
  • User-friendly interface
  • Improved data security
  • Excellent support
  • Integration capabilities
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We Have Worked With Some Amazing Companies Globally

ValueCoders’ custom CRM development services have helped some of the world’s most amazing companies achieve tremendous success. We have helped them build strong relationships with their customers and keep them returning for more. We are proud of the work we do and the impact we have on our clients’ businesses.

  • 4200+ Projects Successful
  • 97%+ Customer Satisfaction Rate
  • 2500+ Global Clients
  • 38+ Countries
  • 650+ Full-Time Software Developers

Ultimate User Guide To Understanding CRM

What is CRM?

A CRM, or customer relationship management system, is a software application that allows businesses to track and manage interactions with current and potential customers.

The purpose of a CRM is to help businesses manage customer data, including contact information, history of customer interactions, and customer preferences. In addition, a CRM can help enterprises to automate sales processes, track leads and opportunities, and measure the effectiveness of marketing campaigns.

Many different CRM applications are available on the market, ranging from free, open-source applications to expensive enterprise-level applications. It’s essential to choose a CRM that fits the needs of your business size and type.

What are the types of CRM?

There are four types of CRM: Operational, Analytical, Collaborative, and Strategic.

Operational CRM focuses on automating and streamlining sales and customer service processes. It helps businesses manage customer interactions and track customer data.

Analytical CRM helps businesses understand how customers interact with their products and services. It provides insights into customer spending patterns and buying trends.

Collaborative CRM allows employees to collaborate to serve customers better. It enables companies to share customer data and contact information across departments.

Strategic CRM is focused on long-term planning and objectives related to CRM initiatives.

What is the role of CRM?

CRM stands for customer relationship management, a system businesses use to track customer interactions and data.

The role of CRM is to help businesses manage customer relationships by tracking customer data, interactions, and preferences. This information can improve marketing efforts, target customers more effectively, and create a more personalized experience for customers.

CRM is an essential tool for businesses because it helps them understand their customers better and allows them to build stronger relationships with those customers. By tracking customer data and interactions, businesses can learn what works best for each customer and continue to provide them with the best possible service.

What are the benefits of CRM?

CRM has many benefits, but some of the most important ones include:

1. Increased Customer Retention: With CRM, businesses can better track customer history, preferences, and interactions, allowing them to connect with customers on a more personal level and provide them with the best possible experience. It leads to increased customer retention and loyalty. Happy customers are more likely to return and continue doing business with you!

2. Improved Customer Insights: CRM also allows businesses to gather valuable insights about their customers. You can segment your customer base, understand their needs and wants, and develop targeted marketing campaigns that cater to them.

3. Keep track of your customers and potential customers: A CRM system gives you a central database to track all your current and prospective customers. This information is vital for sales and marketing initiatives.

4. Improved Customer Satisfaction: CRM software can also help businesses improve customer service operations by tracking customer complaints and resolutions, identifying common problems, and tracking customer satisfaction levels.

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Our Latest Blogs

We at ValueCoders come up with write-ups that enhance your knowledge and keep you updated about the latest happenings in the IT industry. Our experts constantly research new IT tools and make write-ups for our valuable customers.

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How CRM Software Development can Optimize Performance of Your Business

The success of any business depends on its ability to keep pace with the ever-evolving technology and effective decision-making.  Customer…

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Staff Augmentation vs. Project Outsourcing vs. Managed Services: Which One is Right for You

Did you know? As per a report, The global IT services outsourcing market is estimated to grow by $937.67 billion…

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This is How we Build a CRM Application using Angular!

Customer Relationship Management (CRM) helps startups, SMEs, and big brands in managing data, business relationships; this ultimately improves business sales…

FAQs

Why should I choose ValueCoders for CRM development?

There are many reasons to choose ValueCoders as your custom CRM development company. Here are just a few of the benefits:

1. Experienced team of professionals – ValueCoders has a team of experienced CRM developers who have worked on various projects. We are well-equipped to handle your project, no matter what your specific requirements, maybe.

2. Cost-effective solution – ValueCoders provides a cost-effective solution for CRM development. Our rates are very competitive, and you can be sure that you will get good value for your money.

3. Transparent process – ValueCoders has a very transparent process, so you can be assured that whatever we are doing is in your best interest.

4. Affordable Prices – We offer high-quality CRM development services at an affordable price.

5. We offer 24/7 support to our clients through our all-time available customer service representatives.

What is the cost of developing a CRM?

Development costs for custom CRM development services vary depending on the features and complexity of the system.
Costs will also vary based on the region where the development firm is located. CRM system is an invaluable tool for managing customer relationships effectively. So, if you feel that your business could benefit from a CRM system, it is worth considering.

What are the key features of a good CRM system?

A good CRM system should have features that enable effective customer contact management, sales management, marketing automation, analytics and reporting, customization, and integration with other software and tools. These features work together to help businesses streamline their operations, improve customer engagement and satisfaction, and drive sales growth.

Can you integrate a CRM system with our existing software and tools?

Yes, we can integrate a CRM system with your existing software and tools. Integrating a CRM system with these other tools can help to streamline operations, improve efficiency, and reduce the risk of errors and redundancies.

The integration process may vary depending on the software and tools involved. The goal is to create a unified system to pull data from multiple sources and provide a comprehensive view of your business operations, customers, and sales performance.

How long does it take to develop and implement a CRM system for my business?

The time it takes to develop and implement a CRM system for your business can vary depending on several factors, such as the size and complexity of your business, the features and functionality you require, and the level of customization needed.

A typical CRM development project can take anywhere from a few weeks to several months, depending on the scope of work. This timeline usually includes initial planning and discovery sessions, design and development, testing, and deployment.

What Our Clients Have to Say About Us

We are grateful for our clients’ trust in us, and we take great pride in delivering quality solutions that exceed their expectations. Here is what some of them have to say about us:

James Kelly Co-founder, Miracle Choice
Judith Mueller Executive Director, Mueller Health Foundation
Kris Bruynson Director, Storloft
Mohammed Mirza Director, LOCALMASTERCHEFS LTD
Mr.Savarni Founder- sbspco.com
Jame Thompson edinstitute.com.au

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