Restaurant & Hotel Reservation System

Solution Implementation

This project focuses mainly on computerizing hotel & restaurant management consequent upon numerous problems faced by the manual handling of hotel information. The objective of this study is thus to design and develop an online hotel and restaurant management and reservation system that will:

● To provide an easy way to automate information about the day-to-day activities of a hotel and restaurant, such as an online facility for checking the availability of rooms, ordering food, table reservation, and also booking the room and event hall.

● Facilitate increased productivity, decreased paperwork, and ability to analyze trouble spots.
● To maintain security and secrecy of the hotel details.
● To provide accurate data when it is required.

PROCESS
The process typically involves the following steps:

• Reservation Request: The guest/customer initiates the reservation request by contacting the hotel or restaurant using GLING GLING mobile app.
• Availability Check: The hotel or restaurant staff checks the availability of tables or rooms for the requested date and time and provides the guest with options for available tables or rooms.
• Reservation Confirmation: Once the customer selects the desired table or room, the hotel or restaurant staff confirms the reservation and provides the guest with a confirmation number.
• Payment: The guest provides payment information and completes the payment process to secure the reservation.
• Reminder: This app sends a reminder to the guest a day or two before the reservation date.
• Check-in: On the reservation date, the guest arrives at the hotel or restaurant and checks in for the table or room reservation.
• Service: The hotel or restaurant staff provides guests with the reserved table or room and any additional services requested, such as food or amenities.
• Check-out: The guest checks out of the table or room at the end of the reservation period.
• Feedback: The hotel or restaurant staff may ask the guest for feedback on their experience with the reservation process and the overall service provided.

The primary goal of this application is to provide guests with a seamless and hassle-free experience while ensuring that the hotel or restaurant can efficiently manage their table and room availability.

● DOCUMENTATION

This system is designed to allow users to make and manage reservations for tables and rooms at a hotel or restaurant. The system includes a user-friendly interface, a robust database, payment gateway integration, security measures, and system maintenance and support. This system provides users with a seamless and hassle-free reservation experience.

 

● PROJECT ARCHITECTURE

User Interface: The application’s front-end layer is responsible for displaying the user interface to the customer. This layer includes a mobile application that allows users to search available rooms or tables, view pricing and amenities, and make reservations.

Business Logic: This layer is responsible for processing the user’s requests, checking availability, calculating prices, and managing reservations. It includes several microservices that handle different aspects of the reservation process, such as booking, payment processing, and customer communication.

Data Storage: This layer is responsible for storing all the information related to the hotel and restaurant, such as available rooms and tables, pricing, customer information, and reservation details. It uses a MySQL database for data storage.

APIs: APIs are used to facilitating communication between different components of the system. The application uses APIs to retrieve information about available rooms and tables from the business logic layer, while the business logic layer uses APIs to store or retrieve data from the database.

Payment Gateway: This is the payment processing layer responsible for securely processing customer payments. Stripe payment gateway is used in the application.

Notification System: This layer sends notifications to customers regarding their reservations. It could include email or SMS notifications sent to customers when their reservations are confirmed, updated, or canceled.

Folder Structure: Separate folders for components, screens, assets, and utilities. First, create a base folder, “src” which will store all the necessary folders or files for the project. assets/ This folder will store all the assets we use in react-native.

All static files, like fonts and images, are in this folder. Also, added more assets like videos in this folder.

Components/
In the components folder, create multiple component files to wrap the application components and determine their overall layout. Add reusable and UI components and divide components based on categories: atoms, molecules, & templates.

Localization/
This is used for localization and globalization. Multi-language configuration

store/
This is used for state management (redux-saga) where I have created store services for each module.

screens/
This is used for all screen components.

constants/
This is used for placing colors code, images, and other constants in a single place.

Navigation: Navigation is an important aspect of any mobile application. A popular navigation library React Navigation is used, which provides a simple and customizable API for handling different types of navigation.

State Management: Managing the application state is crucial for building scalable and maintainable applications. Redux saga is used in this application for state management.

APIs & Services: This application requires communication with APIs and services. Axios is used for handling API requests.

Styling: Native wind is used for styling components.
Testing: Jest is used for testing libraries and components.
Localization: This application supports multiple languages. For localization i18next is used.